Your Privacy Is Our Priority
This policy contains a complete description of how your personal information is collected, stored, and kept secure on the 566bat platform.
Last updated: January 2026 — This policy may change at any time. We recommend reading it regularly.
Introduction and Scope of Policy
About This Policy
566bat ("we", "us", or "the platform") operates a trusted online gaming service for users in Bangladesh. We take the privacy of our members very seriously. This privacy policy describes what information we collect when you use the 566bat website, create an account, or use our services, and how that information is processed.
This policy applies to all services on the 566bat platform — including cricket betting, live casino, slot games, fishing games, and all other gaming activities. By using 566bat's services, you are considered to have agreed to the terms of this privacy policy.
Our privacy policy is based on SSL encryption technology and internationally recognised data protection practices. If you have any questions, contact us through our 24/7 live chat support.
Data Collection
Only necessary information is collected
Data Security
All your data is protected with SSL encryption
Third Parties
Your data is never sold or shared without authorisation
What Information We Collect
Types of Personal Information
We may collect the following types of information when you register on the 566bat platform and use our services. Providing this information helps ensure the security of your account and uninterrupted service.
Registration and Identity Information
- Full name and username
- Active email address
- Mobile number
- Date of birth (for age verification, minimum 21 years)
- Password (stored in encrypted form)
Financial and Transaction Information
- bKash, Nagad, Rocket, or Upay account number
- Deposit and withdrawal history
- Transaction reference numbers
- Bank account details where applicable
- Transaction amounts and currency type
Technical and Device Information
- IP address and device identifiers
- Browser type and operating system
- Login time and login location
- Cookies and session data
Gaming Activity Information
- Bet history and game logs
- Win and loss records
- Bonus and promotion usage history
- VIP tier and points balance
Purpose of Data Use
Why This Information Is Used
566bat uses your information only for legitimate and specific purposes. Our core principle for data use is to collect the minimum necessary information while maintaining full transparency. Details are provided below:
Account Management
Your information is used to create and verify your account, protect your login, and recover your password. This is the fundamental basis of our service.
Financial Transaction Processing
Financial information is used to process deposit and withdrawal requests, maintain transaction history, and prevent fraudulent activity.
Customer Support
Your account information is used to resolve issues quickly via live chat, handle complaints, and provide effective assistance.
Security and Fraud Prevention
Information is analysed to detect and prevent unauthorised account access, money laundering, and other fraudulent activities.
VIP and Bonus Programme
Your gaming history is analysed to determine your VIP tier from Bronze to Diamond, calculate weekly cashback, and apply eligible bonuses.
Communications and Notifications
Your contact information is used to send important account notifications, transaction confirmations, and promotional messages with your consent.
Cookies and Tracking Technologies
Cookie Policy
566bat uses cookies and similar technologies to keep the website running smoothly. Cookies are small text files stored in your browser that help improve your experience.
4.1 Types of Cookies We Use
- Essential Cookies: These cookies are necessary to maintain login sessions, manage security tokens, and ensure the basic functionality of the site.
- Functional Cookies: Used to save your language preferences, login details, and customisation settings.
- Analytics Cookies: Collect anonymous data to understand how the site is used and to improve the quality of our service.
4.2 Cookie Controls
You can disable cookies from your browser settings. However, doing so may cause some 566bat services to not work correctly. Disabling cookies other than essential cookies may affect your gaming experience.
Sharing Information with Third Parties
Data Sharing Policy
566bat does not sell your personal information to any third party. We may share information only in the following limited circumstances and for specific purposes:
Payment Processors
Payment gateways such as bKash, Nagad, Rocket, and Upay receive the minimum financial information necessary to process transactions.
Game Software Providers
Providers such as Pragmatic Play, Spribe, JILI, and PG Soft receive anonymised data necessary to operate the games.
Legal Obligations
Information may be provided in response to a court order, lawful investigation, or a legally valid request from a law enforcement authority.
Outside of the above circumstances, we will not share your personally identifiable information with any third party without your written consent. All third parties we work with are bound by strict confidentiality agreements.
Data Security Measures
How We Protect Your Information
566bat uses industry-standard security technologies and practices to keep your personal and financial information secure. Our security framework is structured in the following layers:
- SSL/TLS Encryption: All data transmission between your browser and our servers is protected by SSL encryption. Your payment information is always sent through encrypted channels.
- Password Hashing: Your password is never stored in plain text. Passwords are secured using industry-standard hashing algorithms.
- Two-Factor Authentication: Two-factor verification is available to add an extra layer of security to your account.
- Regular Security Audits: Our systems undergo regular security reviews and any potential vulnerabilities are identified and addressed.
- Access Controls: Our staff can only access the information needed for their specific role. All access is logged and monitored.
- Data Backup and Recovery: Your account information is stored on secure, encrypted servers and backed up regularly.
However, no transmission of information over the internet or electronic storage can be guaranteed to be 100% secure. We are committed to providing the highest level of security, but we cannot guarantee absolute security.
Your Rights
Your Rights Regarding Data Protection
As a user of 566bat, you have the following rights regarding your personal information. To exercise any of these rights, contact us through our 24/7 live chat support or by email:
Right to Access Your Data
You may request a complete list of all personal information we hold about you at any time.
Right to Correct Your Data
You have the right to request the correction of any inaccurate information in your records.
Right to Delete Your Data
In certain circumstances, you may request the deletion of your personal information, subject to legal obligations.
Right to Object to Processing
You have the right to object to the use of your information for marketing communications or specific purposes.
To exercise any of your rights, send your request to our support team. We will process your request within a reasonable time after verification.
Data Retention Period
How Long We Keep Your Data
566bat retains your information in accordance with the following policy:
- Active Accounts: All necessary information is retained for as long as your account remains active.
- Financial Records: Transaction records are retained for the period required under applicable financial regulations.
- After Account Closure: When an account is closed, personal information is retained for the period necessary to fulfil legal obligations and is then securely deleted.
- Gaming Logs: Gaming history is retained for a set period to ensure fair play and to resolve disputes.
Protection of Minors
Age Restrictions and Child Protection
566bat's services are intended only for persons aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.
We apply age verification procedures at registration. If we have reason to believe that a user is under 21, we will immediately suspend that account and take steps to delete the associated information.
If a parent or legal guardian becomes aware that a minor under their care has registered with 566bat, please contact our support team immediately.
Policy Changes and Contact
Policy Updates and How to Contact Us
10.1 Policy Change Process
566bat reserves the right to modify or update this privacy policy at any time. For significant changes, we will send a notification to your registered email address. The date of the most recent update to this policy will always be displayed at the top of the page. Continued use of 566bat after a policy change constitutes your acceptance of the updated policy.
10.2 Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us through the following:
- Live Chat: 24/7 live chat support — available entirely in Bengali.
- Email: [email protected]
We will try to respond to your questions as quickly as possible. After receiving a privacy-related request, we will verify your identity and then begin processing it.